Come and Find us!

We are always ready for your wonderful day. Welcome to Sun Pools Service.

Get in touch with us

Send us a Message

We would love to know all your thoughts and suggestions for us, your feedback is our valuable experience and the key to getting better. Feel free to contact us if you have any feedback or questions.

Call Us

If you would like to make an order, cancel an order, or change your order time, you could contact us at the phone numbers below.

+6011-6341 3931

Main Store

Our main and also the first store is located in Semenyih Vista Valley. We impress your needs with our products and accessories.

No. 47-2, Jalan Vista Valley 3, Semenyih Vista Valley, 43500 Semenyih, Selangor, Malaysia.

Email Us

If you have any questions or other important matters, you can also contact us through our email, we will check them one by one and give a reply or answer as soon as possible.

service@spssunpools.com

Our Branches

Welcome to either of our branches.

Frequently Asked Questions

For the convenience of all of our customers, we have compiled some frequently asked questions and answers for customers’ reference, we hope these answers could successfully solve your doubts.

Our opening hours are 9.00 am – 5:00 pm for Monday to Friday, for Saturday our business hours are 9.00 am – 12:00 pm. Sunday & Public Holiday our business hours were closed.

Sun Pool Services currently have one branche in Malaysia which were located in No. 47-2, Jalan Vista Valley 3, Semenyih Vista Valley, 43500 Semenyih, Selangor, Malaysia.

To make an online order, you could use the Shopee App to order our product & accessories online and get the delivery.

Once your order has been shipped, we will send you a tracking number to trace online. To track the progress of your shipment, kindly paste the tracking number on the official courier portals listed:

DHL Ecommerce (for deliveries in West & East Malaysia): https://ecommerceportal.dhl.com/track/

 

Don't Panic. Here's how the process usually looks:

  1. You can first send us a Whatsapp message to 011-6341 3931 or Email to service@spssunpools.com with your products and the invoice number and the problem you are experiencing. Include any photographs or videos to suport your decription.
  2. We will evaluate your issue and try our best to resolve it. If the issues is complicated and require dianogsis, we will request for you to send your products in for a physical diagnosis.
  3. After we determine the above, kindly provide our Technical team at least 7 working days to diagnose the issue and update you with a solution.

We advise you to pack your products with in a relatively thick box with sufficient padding and bubble wrap. Make sure there are no empty spaces in the box as that might encourage movement and subsequently damaging your products during shipment. 

No worries, you always have the option to pick up your products at  our  outlet. You can locate us here:

Sun Pools Service (M) Sdn Bhd.

No. 47-2, Jalan Vista Valley 3,
Semenyih Vista Valley, 43500 Semenyih,
Selangor, Malaysia.

Let’s Elevate Your Outdoor Living

 

REQUEST A CONSULTATION

Please use the form below to request a consultation. Once we receive your information a team member will connect with you to discuss the next steps.

 
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